FAQ

Thanks for your interest in Cruxii!

Let us answer your questions:

Do you accept returns?

Because so much time, effort, and care went into each product, made specifically for you, returns are accepted for manufacturer defects only. 

Where do you get your art?

Our in-house artists lovingly handcrafted each graphic and drawing for our prints. A great deal of time and effort went into each piece. We're happy to declare that we do not use any AI in our art. 

How long will shipping take?

Shipping usually takes 5-8 days. Occasionally, it may be longer, but we do our best to get your products to you as quickly as possible. We appreciate your patience!

Only one of my items in my order arrived, but not the other. Did you forget it?

Since many of our items ship from different factories, they may arrive in separate packages. We appreciate your concern, and if it ends up that an item is missing, we will remedy the issue as quickly as possible.  

How do I know what size to order?

Please look at the sizing charts. Most of our charts give detailed information on the actual measurements of the garment. You will likely be able to determine the size that will fit you best from this chart. If you have any questions, please send us and inquiring.